Privacy and Cookies Policy

Privacy and Cookies Policy

1. Data Controller

The controller of personal data collected through the online store trucktool.pl is Dawid Karcz, operating under the business name Dawid Karcz SERCON, ul. Pomianowska 9, 32-800 Brzesko, Poland, Tax Identification Number (NIP): 8691795382.

For matters relating to personal data, please contact: biuro@trucktool.pl

2. Purposes of Data Processing

Personal data is processed in accordance with the GDPR for the following purposes:

  • processing orders, payments and deliveries (Article 6(1)(b) GDPR),
  • managing customer accounts (Article 6(1)(b) GDPR),
  • handling inquiries, complaints and claims (Article 6(1)(b) or (f) GDPR),
  • complying with tax and accounting obligations (Article 6(1)(c) GDPR),
  • conducting electronic marketing activities with the required consent (Article 6(1)(a) GDPR).

Personal data may include name, company name, address, phone number, email address, tax identification number and order details. Providing personal data is voluntary but necessary to process orders or use certain store services.

3. Data Recipients

Personal data may be shared with delivery companies, payment providers (including PayU, Przelewy24 and PayPal), hosting providers, IT and accounting service providers, and authorized public authorities where required by law.

If personal data is transferred outside the European Economic Area, appropriate safeguards required by the GDPR are applied.

4. Data Retention

Personal data is stored for the period necessary to fulfill contracts, maintain customer accounts, comply with legal obligations or until applicable claims become time-barred. Data processed on the basis of consent is retained until consent is withdrawn, unless another legal basis justifies further processing.

5. Your Rights

Under the GDPR, individuals have the right to access, rectify, erase, restrict the processing of and transfer their personal data, as well as to object to processing, where applicable. Consent may be withdrawn at any time.

To exercise these rights, please contact the Data Controller. You also have the right to lodge a complaint with the President of the Polish Personal Data Protection Office (UODO).

6. Cookies

The trucktool.pl store uses cookies necessary for the proper functioning of the website, shopping cart and customer accounts. The store may also use analytical and marketing cookies, which require the user's prior consent.

Users can manage cookies through their browser settings. Restricting essential cookies may affect the functionality of the store.

7. Final Provisions

The Data Controller implements appropriate technical and organizational measures to protect personal data. This Privacy Policy may be updated due to changes in applicable laws or store operations.

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